Frequently Asked Questions
Search your question, select a category buttons or click on a question.
Many employees volunteer with local fire departments, schools, and charities. The company also donates toys and supports child-focused events and organizations.
We meet or exceed American labor and safety standards, engage employees in open dialogue, and treat all stakeholders with fairness and respect.
Everything is made of chemicals so anyone who tells you their products are chemical free is mistaken. We add a small amount of glue to untreated wood from local trees to make our collection of toys, so we do not claim that our toys are additive free. Beyond glue, a few of our rattles feature metal noisemakers, all of which have been tested by an outside lab.
Yes; all of our Schoolhouse Naturals are sanded smooth and finish free. Every toy is crafted from solid maple and cherry wood. All toys are tested to meet CPSIA regulations, including specific testing to avoid choking and gagging hazards.
Although we make certain toys that support open ended play, such as our building blocks, we do not claim to make items to align with Montessori principles.
For stores interested in selling our products, please use our dealer inquiry form to contact our sales manager. We primarily sell to brick & mortar stores, and do not allow reselling on Etsy or Amazon.
You can find our wood products at hundreds of stores across the country. Please use our dealer locator to find a store close to you, and call ahead to see which of our products they carry.
Yes. Prices and availability may change without notice. We may also update product patterns as needed.
No. Age recommendations are based on safety—not just ability. Younger children may still be at risk, especially if they mouth objects.
Yes, we follow all rules set by the U.S. Consumer Product Safety Commission, including the CPSIA of 2008. Our toys are tested every two years by USA-certified third-party labs.
Phthalates are an additive to plastics; testing is unnecessary for our wood, since our products are not made of plastic. Our finishes are tested, just in case.
We’re happy to repair or replace broken or malfunctioning parts. However, the item must be returned to us—we do not supply parts for self-repair.
2-day shipping refers to transit time only. We cannot guarantee orders will be processed same day. Contact us if you have particular delivery needs or for overnight shipping.
Yes! For example, during Visit Santa Day, children can receive a photo with Santa. Follow us on social media to learn more about local events.
We actively reduce our environmental impact through waste reduction, recycling, and sourcing from responsible suppliers.
Every toy we make goes through scheduled third-party testing for compliance, including the printed graphics and child-safe finishes used on our other product lines. Engraving takes safety one step further: instead of adding ink, paint, or finish to the wood, we burn the design directly into the surface. That means there is no pigment or coating layer at all. Nothing is added for your child to come into contact with.
The most significant finish-related hazard in consumer products has historically been lead-based paint, common in older toys before stricter federal regulations phased it out. Modern finishes used by reputable manufacturers must meet rigorous safety standards. At Schoolhouse Naturals, we opt to use no finish at all. There is nothing to wonder about, nothing to research, and nothing between your child and the wood.
yes, a few of our rattles use metal parts to make the noise, and these pieces have been thoroughly tested for safety. If you want Schoolhouse Naturals products without metal, you can filter out the specific rattles that use metal components.
We offer multiple levels of customization depending on your specific needs. You can personalize your item at checkout for items that allow it. These include our Yoyos, whistles, cutting boards, NameTrains and more.
Yes. All original designs are copyrighted by Maple Landmark, Inc.
Your information is used only to process and support your order. Phone numbers: used for order issues only. Email addresses: for contact or promotions (if permitted). Mailing addresses: rarely used for promotions.
All of our products are designed for children under 3. Many of our products are safe and designed for babies including our teethers and rattles. Certain products are better suited for slightly older children, so shop by age for baby specific products.
Our materials are below detectable lead levels (under 10 ppm, compared to the 90 ppm federal limit). However, since trace lead can naturally occur, we do not use the term “lead-free.
We build toys to last for generations, going beyond basic safety requirements to ensure long-term quality and durability.
We guarantee our products against defects or breakage. If a problem occurs, return the item (shipping paid) and we will repair or replace it free of charge. We do repairs; we do not provide replacement parts for self-repair.
Replacements for some lost loose parts can be purchased directly from us. Typical replacement parts can be found in the Spare Parts section of our website. Contact us for other items.
